Terms and Conditions – Om Handloom House

Effective Date: 25-01-2025

Welcome to Om Handloom House! By using our website (https://omhandloomhouse.com) and purchasing from us, you agree to comply with the following Terms and Conditions. Please read them carefully before making a purchase.

1. General Information

  • Om Handloom House specializes in authentic Banarasi sarees and premium handloom fabrics.
  • All products displayed on our website are subject to availability. We reserve the right to modify or discontinue products at any time.
  • Prices listed are in [INR] and are subject to change without prior notice.

2. Ordering & Payments

✅ Orders can be placed through our official website.
✅ We accept [Payment Methods – Credit/Debit Cards, UPI, Net Banking, etc.].
✅ Full payment must be made before order processing. Cash on Delivery (COD) is not available.
✅ If any payment issue arises, contact our customer support at [email protected]

3. Shipping & Delivery

🚚 Shipping Time: Orders are processed within [3] business days and delivered within [5-7] days depending on the location.
📍 Shipping Partners: We use trusted courier services for safe and timely delivery.
🔄 Delays: Delivery may be affected due to unforeseen circumstances (weather, strikes, etc.), and Om Handloom House is not liable for such delays.

4. Return & Refund Policy

  • Customers can request a return within 7 days of receiving the order if the product is defective or incorrect.
  • Items must be unused, unwashed, and returned in original packaging.
  • Refunds will be processed within 7-10 business days after return approval.
  • Read our Refund & Returns Policy [Insert Link] for full details.

5. Product Disclaimer

  • Our sarees and fabrics are handwoven and handcrafted, leading to slight variations in design, color, and texture. These are not defects but a mark of authenticity.
  • Colors may appear slightly different due to screen resolution and lighting effects.

6. Intellectual Property

  • All content, including images, designs, and text on this website, is the property of Om Handloom House and cannot be copied, reproduced, or used without prior written permission.

7. Privacy Policy

  • We value your privacy. Your personal details are kept secure and will not be shared with third parties.
  • By using our website, you agree to our Privacy Policy.

8. Governing Law & Dispute Resolution

  • All disputes will be subject to the jurisdiction of [Varanasi,Uttar Pradesh, India].
  • If any dispute arises, we encourage an amicable resolution before pursuing legal action.

9. Contact Information

For any queries regarding these Terms & Conditions, feel free to contact us:
📧 Email: [email protected]

📍 Address: B22/121-A-1-K, Sankuldhara, Khojwan, Bhelupur, Varanasi, Uttar Pradesh 221010
📞 Phone: +91 88089 51111

Thank you for choosing Om Handloom House! We appreciate your support of traditional handloom craftsmanship.